• Sauna Etiquette:
• • Please shower beforehand to maintain hygiene and enhance the sauna experience.
  • Enter and exit the sauna quickly, quietly, and safely.
  • Respect others’ privacy, personal space, and maintain appropriate volume levels.
• Attire and Towels:
  • Remove all jewelry and contact lenses before entering the sauna.
  • Guests must provide two towels: one to sit on and one to dry off. Guests are encouraged to bring their own towels.
  • Use provided showers for rinsing sweat before using the plunge pool.
• Safety Precautions:
  • Refrain from pouring water onto the sauna stones to create steam. Sauna staff will manage steam levels.
  • Exercise caution when entering and exiting sauna and other areas to avoid burns or slips.
  • Monitor your time in the sauna to prevent overheating or other health issues. Stay hydrated and use provided electrolyte tablets if needed.
• Lost Items:
  • HelloSunshine is not responsible for lost items. Valuables can be stored during the sauna session.
• Entry Restrictions:
  • Individuals under the influence of alcohol or drugs will be refused entry. Alcohol or drug use within the sauna garden is prohibited.
• Child Policy:
  • Children must be accompanied by an adult at all times. Disruptive behavior may result in removal from the premises.

Full refunds given up until the day of the festival. During the festival, proof of the reason why a refund is necessary is legally required.